"MOST FLORISTS CHARGE TOO MUCH!" Bill Miller - Owner of
The Flower Hut.
The Flower Hut is Charlotte's Largest Retail Rose Supplier.
Since 1988, we have sold THREE MILLION roses.
We buy our flowers and plants direct from the growers/importers.
This ELIMINATES THE MIDDLEMAN and provides products
which are FRESHER and COST LESS.
The Flower Hut
5208 East Independence Blvd.
Charlotte, NC 28212
704-535-1041 Voice
800-525-3162 Toll-Free
704-535-5378 Fax
sales@flowerhut.com
HOURS OF OPERATION
Our Physical store is open (YES! We actually have a physical store!) for business from 9:00 AM to 6:00 PM M-F and 10:00 AM to 5:00 PM on Saturday.
We answer our telephones. 24 hours a day; 7 days a week
No recorder. No answering service. Just a real, live, (sometimes sleepy) honest to goodness FLORIST!
PRICING
Product prices shown do not include Delivery Charge nor do they include 8.25% local sales tax. A $5.99 handling charge will be added ONLY for out-of-area deliveries.
Pricing is based on City, State and Zip code information that YOU provide. We will do everything possible to "detect" any errors that you might make, but are not responsible for delivery problems caused by an incorrect address that YOU provided.
ORDER CONFIRMATION
Each order is confirmed by E-mail. Please print and
save your E-mail confirmation, and use the ORDER NUMBER
on all inquiries. NO ADDITIONAL CONFIRMATION
IS SENT.
DELIVERY TIMES
We deliver to Charlotte, Matthews (Mecklenburg County only), Mint Hill and Pineville, NC. Deliveries are at Flower Hut convenience between the hours of 10:30 AM and 5:00 PM.
Same-Day Delivery (before 5:00 PM) is USUALLY available to US and Canada (M-Sat) on orders received before
1:00 PM in the Recipient's time zone. If you are ordering close to the cut off time, it is prudent to CALL US first to verify availability.
It is the Sender's responsibility to let us know if the recipient will only be at the delivery address at certain times. Use the "Comments" section to tell us.
We reserve the right to decline orders if the requested time limits are not possible.
HOLIDAYS and WIRE SERVICE SPECIAL ARRANGEMENTS
Around major holidays like Valentines, Easter, Mothers Day,
Secretaries Day, Thanksgiving and Christmas,
Same-Day Delivery is usually NOT available.
HOLIDAY SPECIALS are often SOLD OUT several days before the holiday. Also, small towns (under 5,000 population) usually have limited floral selections.
If in doubt, you may call or Email. We strongly recommend that you ALLOW SUBSTITUTION on special or holiday items!
DURING HOLIDAYS, WE MAY EXPERIENCE A COMMUNICATION DELAY
OF AN HOUR OR MORE BETWEEN YOUR ON-LINE ORDERING AND
OUR RECEIPT OF THE ORDER. Order early!
INTERNATIONAL ORDERS
Orders for delivery outside the US and Canada require
at least two to three BUSINESS DAYS advance notice. Specialty items, like balloons, stuffed animals
and Wire Service "Specials" are usually NOT AVAILABLE outside the US and Canada.
There is a $15 surcharge for International deliveries, making your total Delivery & Handling charge $12.50 + $5.99 + $15.00 = $33.49.
Puerto Rico (PR), US Virgin Islands (VI) and Guam (GU) are considered International orders.
FUNERALS
Sunday Funeral Deliveries MAY be available with a
minimum order of $60.00 plus delivery. PLEASE
telephone us to confirm product availability!! We are
not open on Sunday and often do not check our Internet
orders until Monday!
PICK UP ORDERS
All products are available for pick up. If the pickup location is our store in Charlotte, no delivery charge is applied. If it is in another city, the delivery charge becomes a "handling charge."
Please use the "Comments" section to tell us approximately what time you would like to pick up the product.
MINIMUM ORDERS
There is no minimum order size for local delivery. If it is on our website, we can deliver it!
Out-of town minimum order is $30 plus
delivery and sales tax (8.25%).
Minimum order for delivery to another
country is $40.00 plus delivery, International Handling & Retransmission charge, and sales
tax (8.25%).
GUARANTEES
Typical Rose vase-life runs 3-5 days. We provide 3 Day
NO CHARGE rose EXCHANGE for all rose arrangements.
Cut Flower vase-life varies tremendously. Carnations often
last 2-4 weeks. A Calla lily turns brown in 2-4 DAYS. We
provide NO CHARGE EXCHANGE for any arrangements which do not meet industry-accepted vase-life
standards.
For Wire Orders, CALL US TOLL FREE 1-800-525-3162.
SUBSTITUTION
Due to seasonal variations, local growing conditions, and variations in local availability,
advertised Floral Products and Colors may not
always be available.
With ROSES, we reserve the right to substitute another
color (usually red) if the requested color is not
available or does not meet our quality standards.
With Floral Arrangements, we may substitute flowers of
equal or greater value. Color and Look of the arrangement
will be maintained.
With non-floral items such as containers and animals, we do
our best to maintain a full stock of all items. When
we do not have the exact item requested, we will substitute
with an item of similar look and type.
If you designate "NO SUBSTITUTION on your order and the product you requested is not available, the order will be canceled. (We will TRY to contact you with a "last minute" request to allow us to substitute. This is usually not possible during "peak" holiday times.)
FULL VALUE IS ALWAYS GUARANTEED!
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